FAQs

What kind of books ELH deals?
After placing orders, how much time will it take for delivery?
What is our payment mode?
How do I know whether my order has been shipped?
I have received a promotion coupon code; how do I use it?
Can I cancel my order?
Can I change the shipping address?
What is return and replacement policy?
Is email ID is mandatory while registering?



What kind of books ELH deals?

Keeping pace with the rapid advances in the sphere of knowledge, ELH publications are authoritative on law apart from business, taxation, international affairs and so on.
ELH welcomes materials from the promising authors with a view to contribute new concepts in the field of law and allied subjects.

After placing orders, how much time will it take for delivery?

Generally, orders are shipped by Registered Post under Standard Shipping mode (free) for delivery at destination as per their schedule. However, shipments via Express Shipping mode (chargable) are usually made by courier / Speed Post for faster delivery.

What is our payment mode?

Payments can be made by various modes like credit card, debit card, netbanking, etc. which is offered by our payment gateway partner, CC Avenue, who maintains full security and privacy of highest standard currently available on the Net.
However for offline orders, cheques or Bank Drafts should be issued in favour of Eastern Law House Private Ltd.

How do I know whether my order has been shipped?

As soon as the order is processed, you will receive email and phone call from us.

I have received a promotion coupon code; how do I use it?
Promotion coupon code can be used in our Order Summary page to avail the offer.

Can I cancel my order?

Generally, orders cannot be cancelled after processing and the payments are captured in our system. However, under a very special circumstance your request for cancellation may be accepted before the above process is done.

Can I change the shipping address?

No, this cannot be done if your order is already processed.

What is return and replacement policy?

Return is not accepted in any case, but replacement can be considered on valid ground.

Is email ID is mandatory while registering?

Yes, of course. Valid email ID is always required while registering.



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